Technology

Compliment a person’s abilities with appreciative words

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The famous psychologist, Dr. George Crane, said: “Words of thanks are the most powerful force for goodwill on earth.”

Psychologists want you to know that sincere praise, appreciation, which is a form of love, means just as much to people as food, work, and the other essentials of a normal, happy life. So here is one of your most important opportunities to gain the goodwill that is necessary for a successful career, marriage, and friendships, as well as the satisfaction that comes from being useful.

Do you have a rich, well-chosen treasure trove of companion words to tap into? Because the success of your compliments is limited by your vocabulary. If the only verbal bouquets you can give are “good” and “great,” you’re not doing an effective job of generating goodwill for yourself or satisfaction for others.

Everyone craves special recognition. That’s why a written note is more appreciated than a printed greeting card. So instead of offering stereotypical compliments that sound like dime greeting cards, bestow some of the specific and highly valued adjectives you’ll find in the next three chapters. They will show that you are grateful, that you have been moved to choose the special word for the particular person.

Psychologists and ministers tell us about the power of positive words to win friends and succeed. So isn’t it logical that a vocabulary of expressive words of appreciation is of paramount importance? Our language has many more words to describe the bad traits than to describe the good ones. So the best words of praise are actually verbal gems. This is your chance to own many of these “hit words” and, in the words of an old folk song, “Accentuate the Positive.”

THE SECRET OF FINDING SOMETHING TO PULL IN PEOPLE

Will Rogers, America’s beloved simple wise man, said, “I never met a man I didn’t like.” What Rogers meant, of course, was that he found some admirable quality in every man he met.

We can find something to congratulate everyone on if we adopt Will Rogers’ positive and caring attitude toward people. So he develops the habit of looking for the good points, not the bad ones. You will find what you are looking for.

You’ll develop your ability to compliment faster if you try to appreciate and praise everyone, regardless of whether they can “do you any good.” The fact is that every compliment you give does you good, even if it only helps you develop an attitude and a skill.

ask yourself; What is commendable in the other person, in his abilities, character, personality and appearance? Watch it carefully. Draw it about his job, his family, his home, and his hobbies.

Don’t overlook a person’s lesser attributes. A successful executive can get bored with the constant praise he receives for his business savvy. However, he can glow with pride when someone compliments his amateur photography prowess or his elegant appearance.

You don’t always have to find a direct compliment to give a person. When you say a nice word to someone about their family, their home, or their hobby, you are indirectly congratulating them. Of course, the easiest way to show your admiration for a person is to ask their opinion. You can ask for her opinion on something related to her work (but not free advice), her hobby, the news, movies, books, etc.

THE POWER OF POSITIVE WORDS IN CONVERSATION

If you have faithfully studied these first three chapters, you will soon notice a marked improvement in your ability to get along with people, win friends and goodwill. I mentioned earlier that the famous psychologist, Dr. George Crane, stated, “Words of appreciation are the most powerful force for goodwill on earth.” He now possesses a vocabulary of some of the most powerful thank you words in the English language.

But you will notice that you have improved not only your human relations vocabulary, but also your personality. Your philosophy of life has become more constructive. This is because you are absorbing, and hopefully using, the power of positive words. From now on, make a special effort to add such words to your vocabulary.

You can use this great power of positive words in other ways besides giving compliments. Use it to keep your conversation light-hearted. Avoid talking about failed deals, illnesses and accidents. Talk about the constructive, optimistic and positive side of life.

What is this power of positive words in conversation? It’s just that people instinctively seek the pleasant, avoid the unpleasant. They already have enough problems of their own. When they talk to you, they are looking for an “elevator”. That is why the happy and grateful person is more popular and successful than the one who is always trying to sell us sadness and pessimism, the two things we are never on the market for! This applies to both business and social conversations.

Every time you speak, remember that you are painting a picture of yourself. Make sure the title is not “Bad Luck,” “Gloom,” or “Illness.” Would you like a painting like this in your office or at home?

Business

Sales Process Productivity: 5 Best Practices and 20 Key Questions

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While many companies strive to improve production, distribution, and various back-office work processes, it is less common to find organizations that focus on applying continuous improvement fundamentals to the sales process.

However, our research and experience indicates that the sales process is more complex than many people realize. In addition, we have consistently found that the largest waste in most commercial and industrial organizations is the loss of gross margin resulting from unrealized sales, suboptimal pricing, and cost overruns in sales-related processes.

So, putting aside the “selling skills” or “charisma” associated with those perceived to be the most successful salespeople, when you consider the day-to-day activities required of sales professionals in the field or outside, there are some best Proven practices that can help boost picnic efficiencies, including the following five:

  1. Pre-call planning– By planning each sales call in advance, in writing, salespeople can position themselves to accomplish more in less time, thereby increasing personal productivity and accelerating overall cycle time. Making more complete sales calls will not only increase efficiency, but the habit will also have a stronger and more positive impact on customers. Many who have adopted this best practice report that their clients recognize the difference and, over time, are more willing to schedule meetings or sales calls, making it easier for them to make more calls each day—an important part of the job. , as noted. in the next bullet.
  2. Set a daily call volume goal. This may seem like an unnecessary step, but a surprising number of salespeople can’t quantify the actual average number of sales calls they make each day. As author Jack Falvey has said, “Want more sales? Make more calls.” By setting a personal goal, which will vary depending on the nature of each territory, salespeople can often motivate themselves more effectively and make more calls per day.
  3. Geo-map: By creating a strategic geographic or travel plan for each day, outside salespeople can minimize drive time and optimize face-to-face time. The best plans will start by creating territory quadrants and then mapping the locations of key customers and prospects. The general rule of thumb is to avoid traveling beyond two quadrants on any given day, so when setting up an appointment in an area, try to schedule meetings or plan to visit others in the same general region to allow for a maximum number of interactions in one minimum amount of time.
  4. bookends every day scheduling an appointment early in the morning and another one in the late afternoon. This will promote “staying the course” rather than deciding to return to the office early to do paper work. This best practice could also help achieve point #2 above.
  5. Try to schedule next steps (ie follow-up meetings, conference calls, etc.) “in the moment” before the conclusion of each sales call. This simple best practice can significantly increase efficiency for two reasons. First, it helps sales people more easily fill out their calendars for future sales days in the field; and second, it can help shorten sales cycles by securing time with buyers sooner than might otherwise be possible.

But the sales process extends well beyond a day in the field, as it encompasses everything from identifying a potential customer to delivering a solution.

Given this broad spectrum, it is not surprising that the biggest waste within most companies is in the sales area.

The first step towards improvement, that is, moving from “where we are now to where we would like to be if everything went well”, is to identify specific areas of waste in the sales process, and a good way to start might be to answer the following 20 questions:

  1. What is our current market share?

  2. What are the requirements of our customers?

  3. How well are we meeting these requirements?

  4. What would it take to truly delight our customers?

  5. How long does the sales process take from lead to sale?

  6. What is our lead conversion rate?

  7. What were the top 3 reasons for lost sales in the last quarter?

  8. How many calls does our sales staff make, on average, each day?

  9. How much time do we spend talking to disinterested or unqualified leads?

  10. How do we continually improve the skills and habits of our sales team?

  11. What percentage of prospects contact us first?

  12. How does this percentage (#11) compare to industry data?

  13. Does it take less time to complete the sales process for incoming leads? If so, how much less?

  14. What is our response time to customer or prospect inquiries?

  15. How many customer complaints do we receive?

  16. How much time do our vendors spend interceding or responding to complaints?

  17. What is done with the information associated with customer complaints?

  18. How do customer complaints or customer dissatisfaction affect our ability to make sales?

  19. How often are discounts extended and what is the average discount?

  20. Are discounts offered due to competition or in response to dissatisfaction?

Clearly, there are many ways to analyze and improve the productivity of an organization’s sales process, but these five best practices and twenty questions are good starting points.

Home Kitchen

3 types of ergonomic office chairs

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Sitting for long hours can cause stiffness and discomfort, especially if you work behind a desk and don’t get proper back and body support. The good news is that there are several types of ergonomic office chairs that are designed to provide support, stress relief, and comfort. Consider the 3 most popular options to make the best choice for you.

traditional chairs

Traditional ergonomic office chairs have a swivel design, a height-adjustable seat, and a backrest with a tilt function. The backrest is specially designed to provide lumbar support. It is curved so that it follows the contour of the spine. The backrest is typically between 15 and 22 inches tall. This is enough for most people to receive optimal support.

The seat is typically between 17 and 20 inches wide. People who require a larger seat can order a custom office seating cabinet. Most models also have armrests. These provide additional comfort by supporting your arms when you’re typing on the computer.

These models come with thick padding. The seat, backrest and armrests are padded with memory foam that molds to the contours of the body. In this way, you can enjoy perfect support and comfort.

kneeling chairs

Kneeling or kneeling ergonomic office chairs are designed to keep the body in a position similar to kneeling. For this, they have a seat and knee rest. When you sit down, your hips are slightly forward and your knees are bent. In this way, the back, neck and shoulders are perfectly aligned. When you take this pose, the weight of the body is distributed between the pelvis and the knees.

As a result, your back is relieved of the pressure it normally bears when sitting. You will feel comfortable even if you work long hours. The position doesn’t feel unnatural at all.

saddles

Ergonomic saddle-type office chairs get their name from their design. The seat is in the shape of a horse saddle. There is no backup. There are also no armrests. The seat is padded and its height is adjustable. When you sit on the saddle seat, your legs naturally droop and flare out. This helps keep your back straight. In addition, blood circulation in the body improves. Models with a saddle seat are mainly recommended for people who have lower back problems.

Now you can decide the best type of ergonomic office chair for you.